Technology Requirements & Guides

To participate successfully in online classes, students must have:

• Device: A desktop or laptop computer (Windows, Mac, or Chromebook)

• Operating System: Windows 10+, macOS 10.13+, or Chrome OS (latest)

• Processor: Intel i3/Ryzen 3 or higher (recommended)

• Memory (RAM): 4GB minimum (8GB recommended)

• Storage: At least 10GB free for school software and downloads

• Web Browser: Latest version of Google Chrome (preferred) or Firefox

• Internet Speed: Broadband connection with at least 10 Mbps download / 3 Mbps upload

• Camera & Microphone: Required for video classes, discussions, and assessments

• Headset/Earbuds: Recommended for clear audio and minimizing distractions

• Families may request a school-issued device if they do not have a personal one that meets requirements.

• Devices must be returned at the end of enrollment or upon withdrawal.

• Technical support for school devices is available during school hours.

• Google Chrome browser

• Google Workspace (Docs, Slides, Sheets, Drive, Gmail)

• Zoom or Google Meet (for live classes)

• PDF reader (Adobe Acrobat or built-in viewer)

• Antivirus software (Windows Defender, or Mac built-in security is acceptable)

1. Getting Started with Google Classroom

2. How to Submit Assignments

3. Joining a Live Lesson

4. Troubleshooting Common Issues

5. Contacting Tech Support

If you need help, contact our Technology Support Team:

🌐 Portal: https://coopersd.atlassian.net/servicedesk/customer/portal/2

📧 Email: support@coopersd.org

📞 Phone: (484) 302-8489

⏰ Hours: Monday–Friday, 8:00 AM – 4:00 PM